If you have been licensed for less than three years, and this will be your first renewal, you need to complete 60 hours of continuing education. This package satisfies the full 60 hours of CE and includes the required 3 hours of ethics training. An exam will follow each major section to test your knowledge.

The course includes training on ethical concepts and terminology and describes common ethical situations and duties of an insurance producer. We review key concepts and principles of Life and Health insurance, covering topics such as:

  • various policy types and provisions
  • qualified plans and retirement
  • life insurance and securities
  • annuities
  • disability income

We also cover the topic of long-term care policies. Areas we'll go through include the appropriate way to build a long-term care policy, tax-qualified plans and non-tax-qualified plans, alternatives to LTC insurance, and the NAIC model LTCi Act.

You will also learn about the different types of annuities that are available, who the parties to an annuity are, and the typical provisions annuity contracts contain. We'll also compare equity-indexed and variable annuities, before covering taxation of annuities, and sales and marketing practices to employ.

Finally, we will also go through the topic of flood insurance. We'll talk about policies and products that are available for those who may need flood insurance. Then, you'll learn the general rules that apply to flood policies, as well as how to rate and handle claims. Finally, we'll cover the 2004 Flood Insurance Reform Act (FIRA) and talk about other agent resources.

Course Format: Text

Credit Type: Flood, Annuity Best Interest, Ethics, Elective, Long Term Care

Course ID(s): 6000170521, 6000163900, C34607, C68519, 6000193070

Approved By: Office of Consumer Affairs & Business Regulation

  • National Flood Insurance Program
    • 3-Hour National Flood Insurance Program [15 Activities]
      • 01. The National Flood Insurance Program
      • 02. Section I- Introduction
      • 03. Community Participation
      • 04. Flood Maps and Zones
      • 05. Section II-Flood Maps and Zone Determinations
      • 06. Policies and Products Available
      • 07. Section III-Policies and Products Available
      • 08. General Rules
      • 09. Section IV-General Rules
      • 10. Rating and Handling Claims
      • 11. Rating and Handling Claims
      • 12. The 2004 FIRA and Agent Resources
      • 13. Section VII - Requirements of the Flood Insurance Reform Act of 2004
      • 14. Section VIII - Agent Resources
      • 15. Conclusion
  • Final Exam
    • Flood - Affidavit
    • Flood - Final Exam (25 questions)
  • Insurance Ethics
    • Insurance Ethics [22 Activities]
      • 01. Introduction (Video)
      • 02. What is Ethics?
      • 03. Ethical Concepts and Terminology
      • 04. Why Ethics Matter (Video)
      • 05. Why Ethics Matter
      • 06. Duties of an Insurance Producer (Video)
      • 07. Ethical Duties
      • 08. Ethical Duties - Part 2
      • 09. Ethical Duties - Part 3
      • 10. Ethical Situations (Video)
      • 11. Ethical Situations
      • 12. Laws Governing Ethics (Video)
      • 13. Laws Governing Ethical Conduct
      • 14. Laws Governing Ethical Conduct - Part 2
      • 15. Laws Governing Ethical Conduct - Part 3
      • 16. Insurance Industry Codes of Ethics (Video)
      • 17. Insurance Industry Codes of Ethics - Part 1
      • 18. Insurance Industry Codes of Ethics - Part 2
      • 19. Insurance Industry Codes of Ethics - Part 3
      • 20. Insurance Industry Codes of Ethics - Part 4
      • 21. Looking Forward
      • 22. Conclusion (Video)
  • Final Test
    • Ethics - Affidavit
    • Ethics - Final Exam (34 questions)
  • Annuity Suitability and Best Interest Obligations
    • Annuity Suitability and Best Interest Obligations [15 Activities]
      • 01. 4 Hour Annuity Best Interest Training (Video)
      • 02. NAIC Suitability in Annuity Transactions Model Regulation with Best Interest
      • 03. Types of Annuities (Video)
      • 04. Types and Classifications of Annuities
      • 05. Parties to an Annuity (Video)
      • 06. Parties to an Annuity
      • 07. Annuity Contract Provisions (Video)
      • 08. Annuity Contract Provisions
      • 09. Income Taxation for Qualified and Nonqualified Annuities
      • 10. The Primary Uses of Annuities (Video)
      • 11. The Primary Uses of Annuities
      • 12. Appropriate Sales Practices
      • 13. Annuity Disclosure Requirements
      • 14. Annuity Replacement
      • 15. Course Conclusion
    • Annuity Suitability - Affidavit
    • Annuity Suitability - Final Exam (25 questions)
  • 8 Hour Initial LTC Continuing Education
    • Module 1 [5 Activities]
      • 01. Long-Term Care Insurance 8-Hr. Certification Course
      • 02. What Is Long-Term Care?
      • 03. Settings for Care and the Cost of Long-Term Care
      • 04. The Long-Term Care Policy and More
      • 05. Optional Benefits and Riders
    • Module 2 [5 Activities]
      • 01. NAIC Model Act MDL-641
      • 02. Section 5 and More of the Act
      • 03. Part E and More: Discontinuance, Replacement, Disclosures, Rating Practices, and Filing Requirements
      • 04. Sections 11 - 35: Post-Claims Underwriting and Conclusion of the Act
      • 05. Appendices
    • Module 3 [9 Activities]
      • 01. Massachusetts State-Specific Long-Term Care Insurance Continuing Education
      • 02. Introduction to Long-Term Care in Massachusetts
      • 03. Long-Term Care Reforms in Massachusetts
      • 04. The Massachusetts Long-Term Care Insurance Partnership Program
      • 05. Medicaid in Massachusetts
      • 06. Massachusetts Medicaid Eligibility for LTSS
      • 07. Home and Community-Based Services (HCBS) in Medicaid
      • 08. Interaction between Private Long-Term Care Insurance and Medicaid Eligibility
      • 09. Conclusion of the Massachusetts State-Specific Class on Long-Term Care Insurance
  • Initial LTC - Final Exam
    • Initial LTC - Affidavit
    • Initial LTC - Final Exam (50 questions)
  • General Insurance Concepts
    • General Insurance Concepts [18 Activities]
      • 01. Introduction to General Concepts (Video)
      • 02. What is Insurance?
      • 03. Risk and Risk Management
      • 04. Risk and Risk Management: Techniques and Insurable Interest
      • 05. Insurers (Video)
      • 06. Insurers
      • 07. Financial Status (Video)
      • 08. Insurers: Financial Status
      • 09. Producers and Agency Relationship (Video)
      • 10. Producers and Agency Relationships: What is Agency?
      • 11. Producers and Agency Relationships: Creation of an Agency Relationship
      • 12. Producers and Agency Relationship: Authority, Powers, and Responsibilities of Producers
      • 13. Contracts (Video)
      • 14. Contracts
      • 15. Contracts: Elements of a Legal Contract
      • 16. Contracts: Distinct Characteristics of an Insurance Contract
      • 17. Contracts: Legal Interpretations Affecting Contracts
      • 18. Conclusion (Video)
  • Fundamental Concepts for Life Insurance Producers
    • Fundamental Concepts [8 Activities]
      • 01. Introduction (Video)
      • 02. Uses of Life Insurance (Video)
      • 03. Uses for Life Insurance: Personal and Business Uses of Life Insurance
      • 04. Uses for Life Insurance: Determining Amount of Personal Life Insurance
      • 05. Aspects of Life Insurance
      • 06. Individual Underwriting by the Insurer (Video)
      • 07. Individual Underwriting by the Insurer
      • 08. Conclusion (Video)
  • Life Insurance Policy Types
    • Life Insurance Policy Types [13 Activities]
      • 01. Introduction (Video)
      • 02. Policy Descriptions in Brief
      • 03. Whole Life Insurance and Term Life Insurance (Video)
      • 04. Individual Policies in Detail: Whole Life Insurance
      • 05. Individual Policies in Detail: Term Life Insurance
      • 06. Flexible Policies and Specialized Policies (Video)
      • 07. Individual Policies in Detail: Flexible Policies
      • 08. Individual Policies in Detail: Specialized Policies
      • 09. Individual Policies in Detail: Endowment Policies and Worksite Plans
      • 10. Group Life Insurance and Credit Life Insurance (Video)
      • 11. Group Policies in Detail
      • 12. Credit Life Insurance
      • 13. Conclusion (Video)
  • Standard Policy Provisions
    • Standard Policy Provisions [17 Activities]
      • 01. Introduction (Video)
      • 02. Standard Policy Provisions - Part 1
      • 03. Standard Policy Provisions - Part 2
      • 04. Beneficiaries (Video)
      • 05. Standard Policy Provisions - Part 3
      • 06. Standard Policy Provisions - Part 4
      • 07. Options (Video)
      • 08. Options: Settlement
      • 09. Options: Nonforfeiture
      • 10. Options: Loans, Withdrawals, and Surrenders
      • 11. Riders - Part 1 (Video)
      • 12. Disability, LTC, and Accelerated Benefit Riders
      • 13. Riders - Parts 2-4 (Video)
      • 14. Term Riders
      • 15. Other Riders
      • 16. Viatical Trust Settlements
      • 17. Conclusion (Video)
  • Introduction to Health Insurance
    • Introduction to Health Insurance [21 Activities]
      • 01. Introduction to Health Insurance (Video)
      • 02. Definitions
      • 03. Basics of Health Insurance
      • 04. Policyholders' Bill of Rights
      • 05. Uses of Health Insurance
      • 06. Principal Types of Losses and Benefits
      • 07. Types of Health Insurance Policies: Part 1
      • 08. Classes of Health Insurance (Video)
      • 09. Types of Health Insurance Policies: Part 2
      • 10. Premiums
      • 11. Important Legislation
      • 12. Exclusions
      • 13. Other Insurance Concepts
      • 14. Producer Responsibilities (Video)
      • 15. Producer Responsibilities
      • 16. Producer Responsibilities: Part 2 (Video)
      • 17. Field Underwriting
      • 18. Individual Underwriting By the Insurer
      • 19. Your Responsibilities Towards Applicants or Insureds (Video)
      • 20. Considerations in Replacing Accident and Health
      • 21. Conclusion (Video)
  • Health Insurance Policy General Provisions
    • General Provisions [7 Activities]
      • 01. Introduction (Video)
      • 02. Uniform Policy Provisions
      • 03. Other General Provisions (Video)
      • 04. Other General Provisions - Part 1
      • 05. Other General Provisions - Part 2
      • 06. Riders
      • 07. Conclusion (Video)
  • Qualified Plans and Retirement
    • Qualified Plans and Retirement [12 Activities]
      • 01. Introduction (Video)
      • 02. Qualified Plans - Part 1
      • 03. Qualified Plans - Part 2: Plan Types, Characteristics, and Purchasers
      • 04. Federal Tax Considerations for Qualified Plans (Video)
      • 05. Qualified Plans - Part 3: Federal Tax Considerations for Qualified Plans
      • 06. Rollovers, Transfers, and 1035 Exchanges (Video)
      • 07. Rollovers and Transfers
      • 08. Section 1035 Exchanges
      • 09. Social Security Benefits
      • 10. Employee Retirement Income Security Act (Video)
      • 11. Employee Retirement Income Security Act (ERISA)
      • 12. Conclusion (Video)
  • Life Insurance and Securities
    • Life Insurance and Securities [4 Activities]
      • 01. Introduction (Video)
      • 02. Dodd-Frank
      • 03. Variable Life Insurance and Variable Annuities as Securities
      • 04. Conclusion (Video)
  • Annuities
    • Annuities [10 Activities]
      • 01. Introduction (Video)
      • 02. Annuity Principles and Concepts
      • 03. Immediate versus Deferred Annuities
      • 04. Annuity (Benefit) Payment Options (Video)
      • 05. Annuity (Benefit) Payment Options
      • 06. Annuity Products (Video)
      • 07. Annuity Products
      • 08. Uses of Annuities (Video)
      • 09. Uses of Annuities
      • 10. Conclusion (Video)
  • Disability Income & Similar Insurance
    • Disability [19 Activities]
      • 01. Introduction to Disability (Video)
      • 02. Statistics
      • 03. Definitions of Disability (Video)
      • 04. Definitions
      • 05. Definitions - Part 2
      • 06. Qualifying for Disability Benefits (Video)
      • 07. Qualifying for Disability Benefits
      • 08. Different Types of Disability Coverage (Video)
      • 09. Different Types of Disability Coverage
      • 10. Group and Individual Disability Income Insurance (Video)
      • 11. Group and Individual Disability Income Insurance
      • 12. Group and Individual Disability Income Insurance - Part 2
      • 13. Unique Aspects of Disability Underwriting (Video)
      • 14. Unique Aspects of Disability Underwriting
      • 15. Social Security Disability (Video)
      • 16. Social Security Disability
      • 17. Workers Compensation (Video)
      • 18. Workers Compensation
      • 19. Conclusion (Video)
  • Medical Plans
    • Medical Plans [7 Activities]
      • 01. Introduction to Medical Plans (Video)
      • 02. Medical Plan Concepts
      • 03. Types of Providers and Plans (Video)
      • 04. Types of Providers and Plans
      • 05. Cost Containment in Health Care Delivery (Video)
      • 06. Cost Containment in Health Care Delivery
      • 07. Conclusion (Video)
  • Group Health Insurance
    • Group Health [7 Activities]
      • 01. Group Insurance Concepts
      • 02. Types of Eligible Groups
      • 03. Advertising Group Health Insurance
      • 04. Employer Group Health Insurance
      • 05. Loss of Coverage / Coverage Continuation / Changing Coverage
      • 06. Small Employer Medical Plans
      • 07. Other Types of Supplementary Group Coverage
  • Dental Insurance
    • Dental [5 Activities]
      • 01. Introduction (Video)
      • 02. Dental Insurance - Part 1
      • 03. Indemnity Plans
      • 04. Employer Group Dental Expense
      • 05. Conclusion (Video)
  • Medicare
    • Medicare [25 Activities]
      • 01. History of Medicare (Video)
      • 02. Medicare - An Overview: Part 1
      • 03. Medicare - An Overview: Part 2
      • 04. Medicare Part A: Individual Eligibility Requirements (Video)
      • 05. Medicare Part A - In Detail
      • 06. Medicare Part A - Part 2
      • 07. Medicare Part A - Part 3
      • 08. Medicare Part A - Part 4
      • 09. Medicare Part B - In Detail
      • 10. Medicare Part B (Video)
      • 11. Medicare Part B - Part 2
      • 12. Medicare Part B - Part 3
      • 13. Medicare Part B - Part 4
      • 14. Medicare Part B - Part 5
      • 15. Part A and Part B Exclusions
      • 16. Medicare C & D (Video)
      • 17. Medicare Parts C & D - In Detail
      • 18. Medicare Parts C & D - Part 2
      • 19. Medicare Parts C & D - Part 3
      • 20. Medigap (Video)
      • 21. Medicare Supplements & MediGap
      • 22. Medicare Conclusion (Video)
      • 23. Other Options
      • 24. Other Options - Part 2
      • 25. Conclusion (Video)
  • Long-Term Care Policies
    • Long-Term Care Insurance [17 Activities]
      • 01. Introduction (Video)
      • 02. Qualified Long-Term Care
      • 03. History of and Recent Changes (Video)
      • 04. Long-Term Care Insurance
      • 05. NAIC Model LTCi Act
      • 06. Building LTCi Policies (Video)
      • 07. Building a LTC Insurance Policy I
      • 08. Building a LTC Insurance Policy II
      • 09. Building a LTC Insurance Policy III
      • 10. Medicaid Partnership and Tax-Qualified Plans (Video)
      • 11. Non-Tax-Qualified LTC Policies
      • 12. Alternatives to Long-Term Care Insurance (Video)
      • 13. Alternatives to LTC Insurance
      • 14. Suitability for LTC Insurance
      • 15. The Future of Long-Term Care Insurance (Video)
      • 16. The Future of Long-Term Care
      • 17. Conclusion (Video)
  • Federal tax Considerations for Life Insurance and Annuities
    • Tax Considerations for Life Insurance and Annuities [9 Activities]
      • 01. Introduction (Video)
      • 02. Taxation of Personal Life Insurance
      • 03. Taxation of Non-Qualified Annuities (Video)
      • 04. Taxation of Group Life Insurance
      • 05. Taxation of Nonqualified Annuities
      • 06. Taxation of Individual Retirement Annuities (Video)
      • 07. Taxation of Individual Retirement Annuities (IRAs)
      • 08. Washington Specific Tax Considerations
      • 09. Conclusion (Video)
  • Federal Tax Considerations for Health Insurance
    • Federal Tax Considerations [8 Activities]
      • 01. Introduction (Video)
      • 02. Personally-Owned Health Insurance
      • 03. Employer Group Health Insurance
      • 04. Medical Expense Coverage for Sole Proprietors and Partners
      • 05. Business Disability Insurance
      • 06. Health Savings Accounts and Other Tax-Favored Health Plans (Video)
      • 07. Health Savings Accounts and Other Tax-Favored Health Plans
      • 08. Conclusion (Video)
  • Federal Regulations Covering Life and Health Insurance
    • Federal Regulations Covering Life & Health Insurance [14 Activities]
      • 01. Introduction (Video)
      • 02. Federal Regulations Governing Health Insurance: Part 1
      • 03. Federal Regulations Governing Health Insurance - Part 2
      • 04. Federal Regulations Governing Health Insurance - Part 3
      • 05. Patient Protection and Affordable Care Act (Video)
      • 06. Federal Regulations Governing Health Insurance - Part 4
      • 07. Affordable Care Act: Changes to Underwriting (Video)
      • 08. Federal Regulations Governing Health Insurance - Part 5
      • 09. Federal Regulations Governing Health Insurance - Part 6
      • 10. Federal Regulations Governing Health Insurance - Part 7
      • 11. Fines, Penalties, Subsidies, and Tax Credits (Video)
      • 12. Federal Regulations Governing Health Insurance - Part 8
      • 13. Federal Regulations Governing Health Insurance - Part 9
      • 14. Conclusion (Video)
  • Final Test
    • L&H Review - Affidavit
    • L&H Review - Final Test (45 questions)
  • Course Completion
    • Mandatory Questionnaire
    • Massachusetts NFIP 3 Hour Review - Certificate of Completion (1 of 5)
    • Massachusetts 3 Hour Ethics Review - Certificate of Completion (2 of 5)
    • Massachusetts Annuity Best Interest 4 HR CE - Certificate of Completion (3 of 5)
    • Massachusetts 8 Hour Initial LTC Continuing Education - Certificate of Completion (4 of 5)
    • Massachusetts 42 Hour Life & Health Review - Certificate of Completion (5 of 5)
    • Guaranteed Next Business Day Reporting
Instructor Image

Instructor Bio

Gary Sternberg

Gary Sternberg is a veteran of insurance training, having been in the insurance education industry for over 25 years. He is a highly focused, licensed professional with top-level skills in prelicense and continuing education content authorship and training. He is well-versed in compliance and has extensive experience with state and federal regulatory laws and rules. Gary brings to At Your Pace Online students his excellent teaching, writing, and presentation skills with the ability to turn the complex into learnable “normal” person material. Most importantly, Gary has a passion for insurance education and seeing students successfully navigate the licensing process.